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Refund Policy – Home Prime
We want you to be satisfied with your order.
Returns
You may request a return within 14 days after receiving your item.
The item must be:
•Unused
•In original packaging
•Free from damage
Non-returnable Items
•Used or damaged items
•Items without original packaging
Refunds
After we receive and inspect the returned item, your refund will be processed within 3–7 business days back to your original payment method.
Order Cancellation
You can cancel your order within 12 hours after placing it.
Damaged or Wrong Items
If your item arrived damaged or incorrect, contact us within 48 hours and we will replace it at no cost.
📩 support@homeprimetime.com
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